Scope and contact
Seek Boston is operated by Christian Sebo (“Seek Boston,” “we,” “us,” or “our”). This policy explains how we process information through the iPhone app, website, account system, cloud sync, and collaborative planning features. Questions and privacy requests may be submitted through the support page or by email to privacy@seekboston.com.
Our privacy approach
An account is optional. Seek Boston does not sell personal information, share it for cross-context behavioral advertising, use advertising identifiers, or maintain an advertising profile. We use information to provide requested features, protect the service, maintain accounts, respond to support and legal requests, diagnose errors, and prevent abuse.
Information stored only on your device
Guests keep trips, collections, saved places, memories, recommendation choices, accessibility settings, appearance, and privacy choices on their device. Exported backup files are created only at your direction. Seek Boston does not receive those files unless you intentionally send one to support. Removing the app generally removes its local container; copies you exported remain wherever you saved or shared them.
Account and cloud information
You may create an account with an email and password or use Sign in with Apple. Our authentication provider processes credentials, authentication sessions, and an account identifier; Seek Boston does not receive or store your plaintext password. Apple may also provide an account identifier, name, email address, or private relay address. For signed-in users, cloud sync can store profile and preference information; trips and saved places; personalization activity; collections and memories; and photos you choose to upload.
Collaborative plans store plan titles, invite codes, membership, selected stops, suggestions, notes, votes, and the account that contributed them. Other members of the same plan can see that shared plan content. Do not put sensitive personal information in plan names, notes, memories, or photos.
Location and live-service requests
Location is optional. If you request nearby results, routes, weather, transit, or navigation, coordinates and technical request information are sent to the providers needed to answer that request. Active navigation may use background location when you separately permit it. Seek Boston does not intentionally create a cloud history of your precise GPS movements. You can end navigation, disable live services, or revoke location permission in iOS Settings.
Service providers and external services
We use Apple for the native map, navigation, optional Apple sign-in, and platform services; Supabase for email and Apple authentication, database services, file storage, and related infrastructure; and our website host for delivery and operational security logs. Requested place details and photos may come from Google Maps Platform. Transit, weather, and route requests may send relevant inputs to MBTA, Open-Meteo, and OpenStreetMap-based routing providers. External venue links are controlled by their operators. These providers process information under their own terms and privacy policies. Seek Boston requires service providers handling account data on our behalf to protect it consistently with their contractual and legal obligations.
Legal bases and disclosures
Depending on where you live, processing is based on providing the service you request, your consent for optional permissions and live services, our legitimate interests in security and reliability, and compliance with law. We may disclose information when reasonably necessary to comply with valid legal process, protect users or the public, investigate abuse, enforce our terms, or complete a merger, financing, acquisition, or transfer after requiring appropriate protection and notice where required.
Retention and deletion
Local information remains until you delete it, remove the app, or overwrite it with an imported backup. Account information remains while the account is active. Deleted-item synchronization markers may remain until account deletion. Deleting an account removes the account, active account records, private memory uploads, and associated contributions. Deleting the owner of a shared plan removes that plan for all members. Limited copies may remain temporarily in encrypted provider backups or security logs until they are overwritten under provider retention schedules, or longer when preservation is legally required.
Pausing sync, signing out, clearing local data, or uninstalling does not delete the cloud account. Use Delete Account in the app. Where applicable, we also request revocation of the account’s Sign in with Apple authorization. See the privacy choices and data requests for details.
Your choices and privacy rights
The app provides local deletion, account deletion, data export, sync controls, and permission controls. Depending on applicable law, you may also request access, correction, deletion, portability, restriction, or an appeal of a privacy-request decision. We may need to verify that a request concerns your account. Seek Boston does not discriminate for exercising privacy rights and does not sell or share data for targeted advertising.
Security
We use HTTPS, Apple authentication, short-lived authenticated sessions, row-level database authorization, private file storage, least-privilege access, encrypted platform storage, dependency review, and account deletion controls. No system is completely secure. If a legally reportable breach occurs, Seek Boston will provide notices required by applicable law.
Children
Seek Boston is a general-audience travel utility and is not directed to children under 13. Children under 13 may not create an account or upload information. A parent or guardian should supervise a minor's use of location, navigation, sharing, and external links. Contact us if you believe a child provided account information so it can be reviewed and deleted.
Changes
We will post revisions here and update the date above. Material changes will receive additional notice or renewed consent when required.